Abstract
The Covid-19 epidemic had a great impact on the economic situation as well as the behavior of the Vietnamese goods owners to choose logistics service providers. In fact, there is a significant shift in the number of customers from logistics service providers in the current period and an increasing trend in the Covid -19 pandemic. Therefore, the goal of the study is to identify and evaluate the impact of key factors affecting the decision of Vietnamese shippers to choose logistics service providers during the Covid pandemic - 19. Outcomes The study shows that there are 5 factors including: Reliability, Responsibility, Brand Image, Cost, Vietnamese Brand, which affect the decision of Vietnamese shippers to choose logistics service providers. Since then, proposing a number of solutions to improve competitiveness in logistics services business in Vietnam during the Covid pandemic - 19.Nguồn tin: Journal of Trade Science
