Mediating Role of Trust in the Relationship Between “Three Disclosures” Information Transparency and University Choice Decisions: An Empirical Study in Hanoi

DOI 10.54404/jts.2026.215v.08

Abstract

This study examines the impact of information transparency under the “Three Disclosures” mechanism on students’ university choice decisions in Vietnam, while investigating the mediating role of trust. Analyzing primary data collected from 338 first-year students enrolled in universities in Hanoi, the findings indicate that disclosure of educational condition commitments has a significant positive effect on both trust and university choice decisions. Disclosure of educational outcomes and graduate outputs does not directly influence choice decisions but exerts an indirect effect through trust. In contrast, financial disclosure shows no significant impact. Trust emerges as a central mechanism that translates transparency signals into students’ enrollment decisions. The findings provide empirical support for signaling theory and information asymmetry theory in the context of Vietnamese higher education and offer managerial implications for universities in effectively implementing the “Three Disclosures” policy

Chia sẻ bài viết

Authors

Bùi Hữu Đức Trường Đại học Thương mại / Thuongmai University Bùi Khánh Linh Trường Đại học Thương mại / Thuongmai University
Mediating Role of Trust in the Relationship Between “Three Disclosures” Information Transparency and University Choice Decisions: An Empirical Study in Hanoi

Files

Trích dẫn

APA

Định dạng

Published July 1, 2026
Ngày chỉnh sửa July 29, 2026
Article Views76
Document Views41
Downloads11
Section Bài nghiên cứu
Category Tin tức
Pages 1-6
Copyright Holder 2026 Tạp khí khoa học thương mại

Cited-by Summary

DOI: 10.54404/jts.2026.215v.08

  • Citing journals 0
  • Distinct citing articles 0
  • Total citation records 0

Related

Other articles in this issue

TẠP CHÍ SỐ 215

View Issue

The Impact of Sensory Marketing on the Revisit Intention to Informal Learning and Working Spaces of Generation Z Customers In Vietnam: The Roles of Perceived Enjoyment, Perceived Authenticity, and Place Attachment

Nguyễn Việt Dũng, Nguyễn Thị Hân, Đào Hương Giang…

This study examines the impact of multisensory marketing on the intention to revisit informal learning and working spaces. Drawing on multisensory marketing theory, stimulus-organism-response theory, and place attachment...

Read more