The influence of service quality on student satisfaction and student loyalty in Vietnam: the moderating role of the university image
Abstract
PurposeImproving service quality, student satisfaction and student loyalty is important to higher education institutions’ sustainable growth. The objectives of this study are a twofold: first, the study seeks to determin...
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Managing repeat visits: an exploratory study of the visitor experience and destination image
Abstract
PurposeWhile the experiences and values linked to religion are distinct, there is limited literature on the outcomes of spiritual and metaphysical experiences that affirm destinations and motivations for visiting. The re...
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A study on student satisfaction in tourism industry-specific training programs
Abstract
This study aims to build a model, scale, and evaluate the impacting factors on student satisfaction in tourism industry-specific training programs at several universities. A data set was collected from 368 students from...
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The Factors Affecting the Satisfaction of Non-life Insurance Participants in Vietnam
Abstract
Insurance in general and non-life insurance in particular play an important role in the economy when they mobilize a large amount of capital to finance production and business, beside profound humanistic meanings in shar...
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Research of Factors Impacting on the State Management over the Development of the Highly Qualified Human Resources for Medical Industry in Son La Province
Abstract
Due to the peculiarity of the human resources in the medical industry, having the State act as a mod-erator in the development of highly qualified human resources for the healthcare sector is an inevitable objective. Acc...
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