Decision-making model in digital commerce: electronic trust-based purchasing intention through online food delivery applications (OFDAs)
Abstract
PurposeThis research aimed to raise awareness about the need for safety measures and features of online food delivery applications (OFDAs) to build electronic trust (e-trust) with augmented purchase intention among custo...
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A typology of validity: content, face, convergent, discriminant, nomological and predictive validity
Abstract
PurposeResearch serves to elucidate and tackle real-world issues (e.g. capitalizing opportunities and solving problems). Critical to research is the concept of validity, which gauges the extent to which research is adequ...
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Motivating language and organizational citizenship behavior: the role of job satisfaction, affective commitment and perceived voice opportunity
Abstract
PurposeDrawn on an integrated model of motivating language theory and social exchange theory, this study examines how leaders' motivating language (LML) influences two forms of organizational citizenship behaviors direct...
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