No translate

DOI 10.54404/jts.2026.217v.06
Keywords: No translate

Abstract

No translate

Chia sẻ bài viết

References

1.
Adiki, S., Sairani, P., & Rao, K.S.N. (2024). The Impact of AI on Job Security and Skill Requirements: A Survey-Based Analysis. Journal of Information Systems Engineering and Management, 9(3), 1-10.
2.
Almeida, F., Junça Silva, A., Lopes, S. L., & Braz, I. (2025). Understanding Recruiters’ Acceptance of Artificial Intelligence: Insights from the Technology Acceptance Model. Applied Sciences, 15(2),746.
3.
Anfossi, C. (2025). The adoption of artificial intelligence in the workplace: impacts on job security and workers’ well-being. Master’s thesis. Department of Business and Management. LUISS.
4.
Arntz, M., Gregory, T., & Zierahn, U. (2016). The risk of automation for jobs in OECD countries: A comparative analysis (OECD Social, Employment and Migration Working Papers No. 189). OECD Publishing.
5.
Babatunde, O.M. (2024). The impact of training and skill development program on job performance of civil servants: A case study of PSSDC Lagos, Nigeria. ScienceOpen. Preprint. DOI: 10.14293/PR2199.001162.v1.
6.
Bae, H. S. (2024). The effects of trust and communication on flexibility and customer relationships between port logistics firms and shippers. Asian Journal of Shipping and Logistics, 40 (2),118-125.
7.
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press.
8.
Bessen, J. E. (2019). Automation and jobs: When technology boosts employment. Economic Policy, 34(100), 589-626.
9.
Bhargava, A., Bester, M., & Bolton, L. (2021). Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability. Journal of Technology in Behavioral Science, 6(1), 106-113.
10.
Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress, and prosperity in a time of brilliant technologies. W.W. Norton & Company.
11.
Bùi Thị Thu Hà, & Bùi Tuấn Thành (2025). Thúc đẩy hành vi làm việc đổi mới trong ngành viễn thông Việt Nam: vai trò của an toàn tâm lý và sự phát triển thịnh vượng tại nơi làm việc dưới ảnh hưởng của lãnh đạo phục vụ. Tạp chí Khoa học Thương mại, 209, 14-27.
12.
Chen, W., Men, Y., Fuster, N., Osorio, C., & Juan, A.A. (2024). Artificial Intelligence in Logistics Optimization with Sustainable Criteria: A Review, Sustainability, 16,9145.
13.
Cheng, G. H. L., & Chan, D. K. S. (2008). Who suffers more from job insecurity? A meta‐analytic review. Applied Psychology, 57(2), 272-303.
14.
Cirillo, V., Mina, A., & Ricci, A. (2024). Digital technologies, labor market flows and training: Evidence from Italian employer-employee data. Technological Forecasting and Social Change, 209, 123735.
15.
Cunningham, L. (2019). A Tool Kit for Improving Communication in Your Healthcare Organization. Frontiers of Health Services Management, 36(1), 3-13.
16.
De Cuyper, N., Notelaers, G., & De Witte, H. (2008). Job insecurity and employability in fixed-term contractors, agency workers, and permanent workers: Associations with job satisfaction and affective organizational commitment. Journal of Occupational Health Psychology, 13 (2), 193-205.
17.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands resources model of burnout. Journal of Applied Psychology,86(3), 499.
18.
De Witte, H., Vander Elst, T., & De Cuyper, N. (2015). Job insecurity, health and well-being. In Vuori, J., Blonk, R. and Price, R.H. (Eds), Sustainable Working Lives: Managing Work Transitions and Health Throughout the Life Course, Springer, New York, NY, 109-128.
19.
Doshi, D. (2025). AI in Logistics Future Insight 2026: How AI, Autonomous Fleets & Digital Twins Rewire Global Supply Chains. The Intellify. Link: https://theintellify.com/ai-in-logistics-future-autonomous-fleets-digital-twins/#:~:text=generation%20supply%20chain., Conclusion, of%20their%20supply%20chain%20strategy. (Ngày truy cập: 10/4/2026).
20.
Gayathri, K., Majini, D., & Bella, J. (2024). Impact of Latest Innovation in Artificial Intelligence On Employees’ Job Satisfaction and Performance. Alochana Journal,13(2),370-378.
21.
Haque, E., Hossain, T., Hoque, A., & Hoque, S. (2025). Exploring the Relationship between Job Satisfaction, Workplace AI Use, and Retention. International Journal of Technology in Education
22.
Science,1(1),39-51.
23.
Heinrich, D. G., McAndrew, I., & Pretty, J. (2021). Human Factors Considerations in Satellite Operation's Human-Computer Interaction Technologies: A Review of Current Applications and Theory. International Journal of Managing Information Technology,13(3), 23-43.
24.
Jerez-Gómez, P., Céspedes-Lorente, J., & Valle-Cabrera, R. (2005). Organizational learning capability: A proposal of measurement. Journal of Business Research,58(6),715-725.
25.
Kernan, M. C., & Hanges, P. J. (2002). Survivor reactions to reorganization: Antecedents and consequences of procedural, interpersonal, and informational justice. Journal of Applied Psychology, 87(5),916-928.
26.
Kumar Bathala, N., Naga Neeraja, K., Peluru, J., Rao, Vijaya, G., Devi, L., Jitendra, D., & Gousia Begum, G. (2025). Impact of Artificial Intelligence Tools on Job Satisfaction Of Software Employees. International Scientific Journal of Engineering and Management, 4(5), 245-262.
27.
Kushwaha, A., Sharma, A., & Bhangale, H. (2026). Adaptive artificial intelligence in industrial quality inspection: A conceptual framework. Advanced Engineering Science, 58(1), 229-244.
28.
Lewis, L. K. (2019). Organizational change: Creating change through strategic communication (2nd ed.). Wiley-Blackwell.
29.
Malik, N., Tripathi, S. N., Kar, A. K., & Gupta, S. (2021). Impact of artificial intelligence on employees working in Industry 4.0-led organizations. International Journal of Manpower,43(2),334-354.
30.
Mantello, P., Ho, T., Nguyen, M.-H., Vuong, Q.-H. (2023). Machines that feel: behavioral determinants of attitude towards affect recognition technology - upgrading technology acceptance theory with the mindsponge model. Humanities and Social Sciences Communications, 10(1), 430-446.
31.
Ministry of Industry and Trade (2024), Vietnam Logistics Report 2023: Digital Transformation in Logistics, Industry and Trade Publishing House
32.
Mueller, A.S., Gershon, P., Haus, S.H., Cicchino, J.B., Mehler, B., Reimer, B. (2025). Finding windows of opportunity: How drivers adapt to partial automation safeguards over time. Transportation Research Part F: Traffic Psychology and Behaviour,11, 112-129.
33.
Nguyễn Nam Phong, Đặng Văn Mỹ, & Nguyễn Thanh Hùng (2026). Các yếu tố ảnh hưởng đến ý định và hành vi sử dụng trí tuệ nhân tạo tạo sinh của nhân viên marketing tự do tại thành phố Hồ Chí Minh: Mở rộng mô hình UTAUT2. Tạp chí Khoa học Thương mại, 216(1), 45-60.
34.
Pace, R., & Faules, D. (1994). Organizational communication. Englewood Cliffs, NJ:Prentice Hall 3rd edn.
35.
Parasuraman, R., & Riley, V. (1997). Humans and automation: Use, misuse, disuse, abuse. Human Factors,39(2),230-253.
36.
Park, J., Woo, S. E., & Kim, J. (2024). Attitudes towards artificial intelligence at work: Scale development and validation. Journal of Occupational and Organizational Psychology, 97(3), 920-951.
37.
Phan Thu Trang (2026). Vai trò trung gian của động lực làm việc trong mối quan hệ giữa đào tạo số, lãnh đạo số và hiệu quả công việc tại các doanh nghiệp xuất khẩu Việt Nam. Tạp chí Khoa học Thương mại, 215(1), 37-47.
38.
Rieth, M., Onnasch, L., & Hagemann, V. (2024). Adaptable automation for a more human-centered work design? Effects on human perception and behavior. International Journal of Human - Computer Studies, 186, 103246.
39.
Rodriguez, S.S., Chen, J., Deep, H,..., & Zaroukian, E. (2020). Measuring complacency in humans interacting with autonomous agents in a multi-agent system. In Conference: Artificial Intelligence and Machine Learning for Multi-Domain Operations Applications II.
40.
Sinval, J., & Marôco, J. (2020). Short Index of Job Satisfaction: Validity evidence from Portugal and Brazil. PLoS ONE, 15(4), 231474.
41.
Steffen, S. (2020). Occupational Change: Automation and Reskilling Risks. Master’s thesis. Massachusetts Institute of Technology.
42.
Stryker (2025). Artificial intelligence implementation: 8 steps for success. IBM. Link: https://www.ibm.com/think/insights/artificial-intelligence-implementation. Ngày truy cập: 12/4/2026.
43.
Sukirno, B.Zh. (2024). Artificial Intelligence as an Enhancement Instrument for Office Employees’ Motivation. Statistika, Učet I Audit, 2(93), 5-15.
44.
Sverke, M., Hellgren, J., & Näswall, K. (2002). No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology, 7(3), 242-264.
45.
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2020). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology, 70(1), 16-59.
46.
Weick, K. E., & Quinn, R. E. (1999). Organizational change and development. Annual Review of Psychology, 50(1), 361-386.
47.
Zoting, S. (2026). Generative AI In Logistics Market Size, Share, and Trends 2026 to 2035. Precedence Research. Link: https://www.precedenceresearch.com/generative-ai-in-logistics-market. (Ngày truy cập: 12/4/2026).

Related

Other articles in this issue

TẠP CHÍ SỐ 217

View Issue