The links between e-logistics service quality, attitude and repurchase intention of Gen Z in e-commerce

Vu, Thao Phuong , Nguyen, Duong Tuan

DOI: 10.1108/jts-12-2024-0072

Tóm tắt
PurposeThis study aims to identify the dimensions that represent e-logistics service quality (e-LSQ) in e-commerce from the perspective of Generation Z customers in Vietnam. Additionally, it seeks to evaluate the impact... Xem bài

Decision-making model in digital commerce: electronic trust-based purchasing intention through online food delivery applications (OFDAs)

Zaheer, Muhammad Asif , Anwar, Tanveer Muhammad , Iantovics, Laszlo Barna , Manzoor, Maryam , Raza, Muhammad Ali , Khan, Zoia

DOI: 10.1108/jts-12-2023-0037

Tóm tắt
PurposeThis research aimed to raise awareness about the need for safety measures and features of online food delivery applications (OFDAs) to build electronic trust (e-trust) with augmented purchase intention among custo... Xem bài

Understanding how perceived value enhances consumer loyalty toward energy-efficient appliances: the role of satisfaction and product category

Le, Bao Ngoc , Nguyen, Hoang Viet , Nguyen, Dung Minh

DOI: 10.1108/jts-08-2024-0054

Tóm tắt
PurposeOver energy consumption is one of the causes of global warming and climate change. To deal with this issue, using energy-efficient appliances is strongly encouraged and cultivating consumer loyalty toward energy-e... Xem bài

Platform financing and CSR performance in an E-commerce marketplace

Phan, Dinh Anh , Vo, Thi Le Hoa

DOI: 10.1108/jts-08-2023-0017

Tóm tắt
PurposeThis paper investigates whether and how the financial services offered by an e-commerce platform can help budget-constrained small- and medium-sized suppliers improve their corporate social responsibility (CSR) pe... Xem bài

Optimizing sales mode selection and marketing effort for a B2C marketplace under green product investment uncertainty

Phan, Dinh Anh , Vo, Thi Le Hoa

DOI: 10.1108/jts-07-2024-0041

Tóm tắt
PurposeThis study investigates the circumstances under which a business to customer (B2C) marketplace chooses to implement green marketing to promote green product investment (GPI). It further identifies the optimal sale... Xem bài

Phenomenological insights into socio-psychological and network dynamics of women entrepreneurs

Islam, Mohammad Shahidul , Azizzadeh, Fariba , Islam, Md. Shamimul , Adrita, Ummul Wara , Mazumder, Arif Hossain , Akhter, Rahma

DOI: 10.1108/jts-07-2024-0040

Tóm tắt
PurposeThis study investigates the socio-psychological and network dynamics influencing women’s entrepreneurial journeys in Bangladesh. It focuses on understanding how societal expectations, financial barriers and emotio... Xem bài

Filling the SME credit gap: a systematic review of blockchain-based SME finance literature

Kumar, Deepak , Phani, B.V. , Chilamkurti, Naveen , Saurabh, Suman , Ratten, Vanessa

DOI: 10.1108/jts-06-2023-0003

Tóm tắt
PurposeThe review examines the existing literature on blockchain-based small and medium enterprise (SME) finance and highlights its trend, themes, opportunities and challenges. Based on these factors, the authors create... Xem bài

Multimodal presentation of E-commerce product reviews and ratings: empirical investigation using multimodality

Ghandour, Rajab

DOI: 10.1108/jts-03-2024-0018

Tóm tắt
PurposeThe aim of the research is to evaluate different modality for product reviews presentation and its impact on users’ performance, purchase intention and enjoyment.Design/methodology/approachThe study utilized an ex... Xem bài

Contingent valuation versus choice experiment: estimating the willingness to pay for organic oranges in Vietnam

Ho, Nhat Bach , Vo, Dut Van , Rowley, Chris

DOI: 10.1108/jts-02-2024-0010

Tóm tắt
PurposeThe study estimates the willingness to pay for organic oranges and identifies its influencing factors among consumers in the Mekong Delta, Vietnam.Design/methodology/approachThe study used survey data from 413 hou... Xem bài

How eco-badges shape online purchase decisions: the roles of perceived diagnosticity and label credibility

Tabelessy, Walter , Nanere, Marthin

DOI: 10.1108/jts-01-2026-0010

Tóm tắt
PurposeThis study aims to investigate the influence of eco-badges on consumers' purchase decisions within information-dense e-commerce environments in Indonesia. It focuses on perceived diagnosticity as a central cogniti... Xem bài

Factors Affecting the Service Quality of Lazada in Vietnam

Trinh Thi Thu Huong , Nguyen Kim Huong and Le Thi Viet Nga

DOI: 10.54404/jts.2022.10.03.03

Tóm tắt
In the context of long social distancing during months of the pandemic Covid-19, new trends in commerce and unprecedented consuming behaviors were created. One of them is the exponential growth of e-commerce all over the... Xem bài

Research on the Relationship Between Attitude and Intention for the Development Sharing Economy Model of E-Tourism Enterprises in Vietnam

Vu Thi Thuy Hang and Dam Gia Manh

DOI: 10.54404/jts.2022.10.03.06

Tóm tắt
The study aims to explore the relationship between the attitude and the intention to develop the sharing economy model of enterprises in the field of online travel services in Vietnam. Based on using the method of interv... Xem bài

Evaluating Customer Satisfaction with E-com-merce Websites of Enterprises - A study at TNG Thai Nguyen Investment and Trading Joint Stock Company

Huan , N.V. and Hang , N.T. and Dat , P.M.

Tóm tắt
The paper focuses on a number of factors, affecting customer satisfaction on e-commerce websites of manufacturing and trading enterprises through studying factors such as the appearance of the website, the content of the... Xem bài

Analysis of Entrepreneurial CompanyCulture - A case Study of the e-commerce Company

Anh, L. T. T.

Tóm tắt
Corporate culture plays an important role in the success of businesses, especially with entrepreneurial companies. Withresults of case study analysis, thispaper partly clarifies basic characteristics of corporate culture... Xem bài