Effect of ethical leadership on employee emotional stability during the time of crisis in the hospitality industry
Tóm tắt
PurposeThis research aims to examine the relationship between ethical leadership and employee emotional stability during a pandemic crisis in the hospitality industry, with a chain-mediating effect of perceived emotional...
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Emotional intelligence at the heart of customer orientation: the front-office bank employee perspective
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PurposeThis study aims to discern and refine the role of emotional intelligence (EI) in the development of customer orientation among banking employees in Morocco. This analysis seeks to enhance understanding about the s...
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Explaining training and adjustment diversity in multinational enterprises: literal and figurative interpretations
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PurposeThis study emphasises the importance of both literal and figurative interpretations in explaining training and adjustment (cross-cultural) diversity in a multinational enterprise (MNE) context.Design/methodology/a...
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Publication performance and trends in psychological capital research: a bibliometric analysis
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PurposeThis research aims to provide a comprehensive understanding of the evolution and trends in psychological capital (PsyCap) research and related issues.Design/methodology/approachThis research uses bibliometric anal...
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Employment brand equity and corporate’s job growth and reputation
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PurposeThis research aimed to explore the commonalities and differences in the type of information provided on corporate websites in relation to their employment brand equity.Design/methodology/approachMixed methods of c...
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Moderators of the relationship between turnover intentions and performance
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PurposeDrawing from the theory of reasoned action, this study investigated the moderators of the relationship between turnover intentions and performance at work.Design/methodology/approachThis study employed hierarchica...
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