Decision-making model in digital commerce: electronic trust-based purchasing intention through online food delivery applications (OFDAs)

Zaheer, Muhammad Asif , Anwar, Tanveer Muhammad , Iantovics, Laszlo Barna , Manzoor, Maryam , Raza, Muhammad Ali , Khan, Zoia

DOI: 10.1108/jts-12-2023-0037

Tóm tắt
PurposeThis research aimed to raise awareness about the need for safety measures and features of online food delivery applications (OFDAs) to build electronic trust (e-trust) with augmented purchase intention among custo... Xem bài

The influence of service quality on student satisfaction and student loyalty in Vietnam: the moderating role of the university image

Nguyen, Hoang Viet , Vu, Tuan Duong , Saleem, Muhammad , Yaseen, Asif

DOI: 10.1108/jts-12-2023-0032

Tóm tắt
PurposeImproving service quality, student satisfaction and student loyalty is important to higher education institutions’ sustainable growth. The objectives of this study are a twofold: first, the study seeks to determin... Xem bài

A framework of frameworks: theoretical, conceptual, contextual, methodological and impact frameworks

Lim, Weng Marc

DOI: 10.1108/jts-08-2025-0042

Tóm tắt
PurposeConfusion and conflation about the components of research continue to hinder how scholars position, design, and communicate their research. In response, this article aims to clarify the components of research and... Xem bài

The Factors Affecting the Satisfaction of Non-life Insurance Participants in Vietnam

Trang , L.H.

Tóm tắt
Insurance in general and non-life insurance in particular play an important role in the economy when they mobilize a large amount of capital to finance production and business, beside profound humanistic meanings in shar... Xem bài