Leadership discourse analysis: an exploration of a neo-transformational leader
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PurposeThis interdisciplinary study creates a structured link to define neo-transformational leadership via an unconventional method in trade science, called discourse analysis.Design/methodology/approachDrawing on quali...
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Emotional intelligence at the heart of customer orientation: the front-office bank employee perspective
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PurposeThis study aims to discern and refine the role of emotional intelligence (EI) in the development of customer orientation among banking employees in Morocco. This analysis seeks to enhance understanding about the s...
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A framework of frameworks: theoretical, conceptual, contextual, methodological and impact frameworks
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PurposeConfusion and conflation about the components of research continue to hinder how scholars position, design, and communicate their research. In response, this article aims to clarify the components of research and...
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Phenomenological insights into socio-psychological and network dynamics of women entrepreneurs
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PurposeThis study investigates the socio-psychological and network dynamics influencing women’s entrepreneurial journeys in Bangladesh. It focuses on understanding how societal expectations, financial barriers and emotio...
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Philosophy of science and research paradigm for business research in the transformative age of automation, digitalization, hyperconnectivity, obligations, globalization and sustainability
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PurposeThis article aims to explain the role of philosophical anchors and research paradigms in business research, and how they can be extrapolated in the transformative era of automation, digitalization, hyperconnectivi...
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Why we buy, how we feel: applying phenomenology to consumer research
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PurposeThis research explores how phenomenology can enrich consumer research as a philosophical and methodological approach by illuminating the emotional, symbolic and experiential dimensions of consumer behavior that ar...
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Expanding the qualitative repertoire in organizational research: a framework for hybrid reflexive narrative inquiry
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PurposeThis paper introduces Hybrid Reflexive Narrative Inquiry (HRNI), a novel methodological framework designed to address the complex interplay of organizational research's temporal, contextual, and reflexive dimensio...
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From photos to feedback: application of Photovoice on hotel guest experience research
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PurposeThis study explores Photovoice as a participatory visual research method to capture hotel guest experiences. Traditional surveys and interviews often fail to reflect emotional and sensory nuances. expectancy-disco...
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Managing repeat visits: an exploratory study of the visitor experience and destination image
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PurposeWhile the experiences and values linked to religion are distinct, there is limited literature on the outcomes of spiritual and metaphysical experiences that affirm destinations and motivations for visiting. The re...
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Business environmental factors affecting the efficiency of foreign direct investment emterprises in agriculture in VietNam
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This study investigates potential impact of business environment factors toward investment efficiency of foreign direct investment (FDI) enterprises with the context of Vietnamese agriculture sector. The authors combined...
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A Study on Learners' Satisfaction with English Training Quality in Language Link Vietnam
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Customer satisfaction with service quality and value has long been a topic of concerns by many scholars and enterprises. This research aims to examine the impacts of different components of service quality on demand sati...
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Building Capacity Framework for Leaders of the Public Administrations in Hoa Binh province
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The public sector is facing renewed pressure to improve efficiency and to better meet the needs of people in using public services. To implement one of the four pillars of public administration reform, improving the qual...
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