The Application of IDIC Model in Customer Relationship Management at Tourism Accommodation Establishments of 3 Stars or Higher in Vietnam

Thai, N. V. , Trang. B. T. Q.

Tóm tắt
CRM is a term that has become familiar to many businesses, the application of CRM canhelp businesses develop their relationships with customers; then with the information obtained about the customers, they can offer the... Xem bài